I was just considering taking a chance and updating the iphone software via the phone's 'Settings' App with the option of doing a 'restore' via iTunes on the laptop if I ran into problems. I have been able to 'Sync' and Backup the phone in iTunes without any issues. I then uninstalled that latest, current version of iTunes on my laptop and reinstalled it.
I found that the latest version is 12.5.1.21 which I downloaded and installed (without uninstalling the previous version first).
#Update itunes update#
I therefore went to the Apple website to update iTunes, as I couldn't do it from within iTunes itself. After some searching online, I came across a website that showed iTunes was up to v12.4.3 at the time of writing. After not being able to figure out why, I found also that iTunes 'check for update' said that v12.1.1 was current. It also says "Connect this iPhone using a USB cable in order to update or restore it's software", which seems strange, since it is connected via USB and is recognizing the iPhone's correct, current software version. When opening iTunes on the laptop, clicking on the device (iPhone) and 'Summary', it correctly showed the current software on my phone (iOS 9.3.5), but no option to 'check for updates'. This time, with iOS 10 being released and reading online about a number of iPhones being 'bricked' updating 'over the air', I decided to update by connecting via USB/Lightning cable to my laptop and iTunes. Turn off the automatic updates in iTunes preferences (to prevent 12.1 from overwriting it) 5.
#Update itunes install#
The last few iOS updates (from about iOS 8 or 9, I have done 'over the air' rather than connecting to iTunes on my laptop. Download iTunes 12.0.1 64-bit from FileHippo and install it. I have an iPhone 6 Plus 64GB with iOS 9.3.5 installed, Windows 7 (SP1) HP Laptop.
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